:root{font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:#242b38;background:#fff;font-synthesis:none;color-scheme:light}*{box-sizing:border-box}body{margin:0}.support{height:100dvh;display:flex;flex-direction:column;overflow:hidden}header{display:flex;align-items:center;gap:12px;padding:15px 18px;border-bottom:1px solid #e8e9ed;background:#fff}.brand-icon{width:38px;height:38px;background:#243b35;color:#e3d2a3;border-radius:12px;display:grid;place-items:center;font-size:23px}.identity{flex:1;min-width:0;display:flex;flex-direction:column;gap:3px}.identity strong{font-size:15px}.identity span{font-size:11px;color:#7b8190}#connection.connected{color:#367763}button{font:inherit;cursor:pointer;border:0}button:disabled{opacity:.5;cursor:wait}#close{background:#f3f4f5;color:#656b77;border-radius:50%;width:44px;height:44px;flex-shrink:0;font-size:28px}.welcome{padding:18px 20px 10px;background:#fafbf9}.welcome strong{font-size:16px}.welcome p{color:#727984;font-size:12px;line-height:1.7;margin:7px 0}.messages{flex:1;min-height:0;overflow:auto;padding:20px;scroll-behavior:smooth}.message{display:flex;flex-direction:column;align-items:flex-start;margin:0 0 17px;gap:5px}.message.visitor{align-items:flex-end}.meta{font-size:10px;color:#858b94}.bubble{max-width:91%;padding:11px 14px;white-space:pre-wrap;overflow-wrap:anywhere;background:#f1f3f4;border-radius:0 13px 13px;font-size:13px;line-height:1.7}.visitor .bubble{background:#243b35;color:white;border-radius:13px 0 13px 13px}.attachment{max-width:240px;max-height:220px;border-radius:10px;display:block;margin-top:8px}.attachment-label{font-size:11px;color:inherit}.error{background:#fff1ed;color:#a53c28;font-size:12px;padding:10px 18px}.closed{padding:12px 18px;display:flex;gap:12px;align-items:center;background:#f5f1e7;font-size:12px}.closed[hidden]{display:none}.closed button{margin-left:auto;background:white;padding:8px 12px;border-radius:7px;color:#243b35}form{padding:12px 16px max(12px,env(safe-area-inset-bottom));border-top:1px solid #e8e9ed}textarea{width:100%;resize:none;border:1px solid #dce0e1;border-radius:9px;min-height:66px;max-height:140px;padding:11px;font:inherit;font-size:13px;color:#242b38;background:#fff;outline:none}textarea:focus{border-color:#367763;box-shadow:0 0 0 2px #36776318}.controls{display:flex;align-items:center;gap:8px;margin-top:8px}.upload-button{display:flex;gap:4px;align-items:center;padding:7px 2px;color:#646d77;font-size:11px;cursor:pointer}.upload-button>span:first-child{font-size:19px}#upload-hint{color:#989ca3;font-size:10px}#send{margin-left:auto;background:#243b35;color:white;border-radius:7px;padding:9px 17px;font-size:12px;font-weight:600}.privacy{display:block;margin-top:9px;color:#989ca3;font-size:10px}.uploads{display:flex;gap:6px;flex-wrap:wrap}.uploads button{padding:6px 9px;background:#edf4f1;border-radius:6px;font-size:11px;margin-bottom:8px}.empty{color:#9298a1;font-size:12px;text-align:center;padding:22px}a{color:inherit}button:focus-visible,label:focus-within{outline:2px solid #4889cb;outline-offset:2px}@media(max-width:360px){.messages{padding:14px}.welcome{padding:14px}header{padding:12px}.bubble{max-width:96%}}

.handoff{font-size:11px;padding:6px 0;margin-top:4px;color:#657b72;background:transparent;text-decoration:underline}.handoff:disabled{cursor:default;text-decoration:none}

.history{float:right;font-size:10px;padding:10px 0;color:#8a9299}
.attachment-preview{display:flex;align-items:center;gap:8px;padding:5px;border:1px solid #d9e5dd;border-radius:8px;background:#f5f8f5;max-width:100%}.attachment-preview img{width:64px;height:64px;object-fit:cover;border-radius:5px}.attachment-preview button{max-width:220px;overflow-wrap:anywhere}

#sound{width:36px;height:36px;flex-shrink:0;border-radius:50%;font-size:22px;color:#367763;background:#edf4f1}#sound.sound-muted{color:#878d96;background:#f3f4f5}#sound.sound-pending{outline:1px dashed #6b9283;outline-offset:1px}
.reply-alert{display:flex;align-items:center;flex-wrap:wrap;gap:6px;padding:8px 12px;background:#e7f3ed;color:#254c3b;flex-shrink:0;font-size:12px}.reply-alert[hidden]{display:none}.reply-alert span{flex:1;min-width:110px}.reply-alert button{min-height:40px;padding:6px 10px;border:1px solid #bfd7c9;border-radius:7px;background:white;color:inherit}.reply-alert button[hidden]{display:none}